Services
From a laptop that will not start to a network that needs doing properly. If it plugs in, connects or refuses to cooperate, it is probably something I can help with.
For your home
Home computer help
Most household computer trouble is not serious — it is just infuriating, and it always happens when you need the thing most.
- Computers that have become painfully slow
- Setting up a new laptop, tablet or phone and moving everything across
- Recovering photos, documents and files you thought were lost
- Viruses, scam pop-ups and the aftermath of a dodgy email
- Printers, scanners and the endless war between them
- Passwords, accounts and getting back into things you are locked out of
For your business
Small business IT support
Small firms rarely need a full IT department. They need someone reliable who picks up the phone and knows how their setup is put together.
- Microsoft 365 — email, Teams, SharePoint and licensing that makes sense
- Backups that have actually been tested by restoring from them
- Sensible security: multi-factor authentication, patching, staff accounts
- New starters and leavers handled properly
- Ongoing support by the month, or ad hoc when something breaks
Connectivity
Wifi and networks
Wifi problems are rarely solved by buying a bigger router. They are solved by working out where the signal actually goes.
- Blackspots, dropouts and rooms the signal never reaches
- Proper business wifi with separate staff, guest and payment networks
- Managed access points and controllers, set up and configured properly
- Wired networking, cabling and switches where wifi is the wrong answer
- Making sure guests on your wifi cannot see anything they should not
Online
Websites
A small business website should be quick, clear and easy to keep up to date.
- WordPress sites built to load fast and read well on a phone
- Straightforward editing so you can change your own opening hours
- Domains, hosting and email set up and explained
- Looking after an existing site that has been neglected
- A clear handover so you can manage the everyday content yourself
Not sure which of those it is?
That is fine — describe the symptoms and I will work out the cause. Diagnosing it is my job, not yours.